Support Center

Need help living in harmony with time? We're here for you.

Contact Us

For bug reports, feature requests, or just to share your wellness journey, email us at:
[email protected]

Frequently Asked Questions

The notificatons aren't working?

Please ensure you have granted EbbsFlow permission to send notifications.
On your Apple Watch, go to Settings > Notifications > EbbsFlow and ensure "Allow Notifications" is turned on.

How do I change the watch face background?

Open the app on your Apple Watch and tap the "Gear" icon in the top-left corner. From there, select "Backgrounds" to choose from 13 different traditional textures.

Does it sync with Apple Health?

Currently, EbbsFlow focuses on guidance and reminders. HealthKit integration (for sleep and hydration tracking) is planned for the v2.0 update.

Why is there "Quiet Time"?

EbbsFlow respects the "Yin" time of late night. By default, notifications are silenced between 10 PM and 6 AM to ensure you get restorative sleep, which is a core principle of Shichen wellness.